Internet & Social Media Defamation

A simple keystroke can cause serious harm

A timely legal response to harmful posts, videos and messages, with careful evidence preservation and assessment of available remedies

Confidential assessment call

The legal position

A single post, edited video or message in a local or professional group can reach a wide audience within hours. The impact may be both personal and commercial.

Defensive comments and unsupported threats may prolong the discussion and amplify the harm. Preserve the original publication, distribution and reactions before deletion or editing removes useful evidence.

Our legal approach

  1. Immediate evidence preservation

    Capture complete screenshots, source information, timestamps and available distribution data before they change.

  2. Removal and urgent relief

    Approach the publisher or platform and assess whether interim court relief is justified.

  3. Anonymous publications

    Examine legally available identification procedures and their limitations in the particular case.

  4. Compensation assessment

    Consider statutory relief under section 7A of the Defamation Law, the applicable indexed limits and the evidence of intent, without assuming an automatic award for every publication.

Publications we address

  • Personal or community shaming on Facebook and WhatsApp.

  • Defamatory or privacy-infringing TikTok videos and reels.

  • Publications by anonymous or fictitious accounts.

  • Sharing or recirculating harmful content originally published by another person.

The stages of representation

  1. Assess the cause of action

    Examine the reasonable reader’s understanding, context and potential truth or good-faith defences.

  2. Preserve digital evidence

    Maintain reliable records before content disappears.

  3. Prepare a targeted demand

    Consider removal, an agreed correction or apology and compensation before proceedings.

  4. Conduct the claim

    Present the case through judgment or a binding settlement.

The route forward

  1. Initial assessment

    Review the publication, its audience and the harm to reputation or privacy.

  2. Strategy development

    Choose the appropriate combination of evidence preservation, removal requests, negotiations and proceedings.

  3. Representation & action

    Act promptly and discreetly before the publisher, platform or court.

Frequently asked questions

Preserve the publication, address, time, reactions and available audience information. Reliable documentation allows urgent steps to be assessed without unnecessarily amplifying the content.

Review the publication and your legal options

Matter